Support Centre Analyst

Full Time
Palmerston North

Who is Yorb?

Our purpose is to help business achieve more by providing businesses with unique strategies to develop and grow.

We are one of New Zealand's top regional technology businesses and are continually growing.


The Role

Due to internal movements of team members an opportunity is now available in our Support Centre.

You are Integral to our front-line support operation, this role is a conduit for clients to the business, often being the face of Yorb when the Client needs us most. You thrive on needing to be dynamic and able to react to client needs instantly.

You'll be working alongside an experienced team within our Palmerston North branch, working across multiple systems/technologies and will have a drive to progress your career by continually enhancing your technical and delivery capabilities.


Why Yorb?

  • At Yorb we believe that the power of a diverse team is the key to our success. When you join our team you will be working with talented individuals who create a fun and collaborative environment.
  • Relationships are extremely important to us, and we genuinely care about you and your success within our business.
  • Like you, we have an endless pursuit of excellence, for us this means being innovative, personable, helpful and upbeat.
  • Supportive of your continuous improvement, development and learning.
  • We are strong believers in promoting our team's wellbeing through fun, caring, growth and respect.
  • We aim to be ethical and an innovative company that values loyalty and always operates with honesty and integrity.


What we're looking for:

We want someone who has:

  • strong communication and interpersonal skills
  • an adaptable can-do attitude and be highly productive
  • a passion for IT and providing outstanding customer service
  • IT qualifications/certifications
  • competency in supporting commercial desktop computing and hardware
  • experience in small to medium business ICT systems

If you feel you encompass these values, and consider yourself to be a top performer, are a client focused individual and want a career in the IT industry then we want you on our team.

This role is the perfect opportunity for someone who is looking to start their career in an innovative IT environment.

If this sounds like the right kind of challenge in your career, please submit a current resume and cover letter.