Filling the Missing Link

Microsoft Teams is the new collaboration and phone system delivering a true Modern Workplace.

When New Zealand rapidly moved into COVID-19 lockdown, businesses across the country scrambled to pivot from operating from offices, to maintaining productivity with an at-home workforce.

Among those businesses was Manawatu-headquartered technology solutions provider Yorb, which accelerated voice integration with Microsoft Teams so its consultants could continue business as usual, even in the most unusual of circumstances. Even in a post COVID-19 world, the company is thriving on the flexibility and remote work enabled by a phone system that works from anywhere.

While laptops and widely used cloud software, which meant that most applications very easily went home with employees there was a gaping hole which, ironically, came from one of the most commonly used technologies today. The plain old telephone...

"When lockdown hit, we picked up our computers and went home. Clients could still call us, our standard Interactive Voice Response system worked just the same, and calls came in through Teams on our laptops or our mobiles"

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