What's happening at Yorb - Q1 2024

Daniel Goymer • Feb 20, 2024

It’s getting a little late in the year to still be saying Happy New Year, but it was the Chinese New Year last week, so I think we can sneak one last one in from Yorb.


Welcome to our inaugural newsletter for 2024. We’ve renewed our commitment to delivering a newsletter each quarter. This will include the latest Yorb Update, Technology News and Security Bulletin. Before you rush to the unsubscribe button, we’ll try and keep the shameless product plugs and marketing to a minimum.


A lot has happened at Yorb since our last newsletter, so here is a quick catch-up of the key milestones.

New Location


We had the opportunity to bring on a new location and consequently now have a branch in Westport. In late 2022 we were offered the chance to transition clients from IT@Work in Westport. The business owner was retiring and he suggested Tyler was the rock star we needed to be successful. We are very grateful for the opportunity that Brett from IT@Work has given us, and proud to be working with Tyler and the clients in the Buller region.

The Adoption of a New Business Framework


Over the years as Yorb has grown we’ve had several internal workshops geared to setting a long-term vision with a clear strategy to get there. These workshops never quite hit the mark, always feeling forced or structured to a larger enterprise. In mid-2023 we began our journey into the EOS business operating system, (https://www.eosworldwide.com/). All though we are still very early in our implementation, I am very excited by where this framework can take us, and the change it is already helping create. The EOS model is tailored to businesses between 10 and 250 staff and understands that SME’s do not work in the same way as enterprises. As the year progresses, I’m confident you will see plenty of positive change from us as your technology partner and EOS will be a core part of that change.

A change in leadership


After more than twenty years leading Yorb (and ComputerCare) from a humble team of five staff in Terrace End, Palmerston North, to our current team of 50~ across four locations, Wayne Masters stepped down from is day to day role at Yorb on the 31st of December. Between practicing his golf game, he will still be involved in the business as a Director and CFO.


I (Daniel Goymer) took on the position of CEO on the 1st of January, having worked closely with Wayne for all of those twenty years. I’m passionate about the company values and the direction we are headed in 2024. With a sharper business focus via EOS, new security products (& challenges), as well as exciting new technologies such as Microsoft Co-Pilot I believe strongly in the value we can bring our clients.

Where to next in 2024


We have developed a set of core values and goals for 2024 which we believe will ultimately deliver greater value to our clients, maximise your investment in your technology assets and improve service. Core to our focus is remembering that our role is to support you in delivering business outcomes, we understand technology in itself is not a destination. Expect to hear more from us throughout the year as we introduce these improvements, and please do give us your feedback. We take all feedback seriously as it helps us ensure we can meet your expectations.

Daniel Goymer

CEO

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What's happening at Yorb - Q2 2024

By Daniel Goymer • 17 Apr, 2024
What a busy start to 2024, unfortunately we are approaching the end of our run of long weekends. We typically run our businesses in two gears, the external facing business with clients and the internal busyness that while frequently neglected is equally important in the long run. The trick has always been balancing those two, ensuring we can achieve immediate client goals, whilst preparing for tomorrow. It feels like this year we’ve been running in both gears from the very beginning with plenty of work, challenges and excitement in both. We see the same challenges when working with our clients; the immediate needs of keeping users working & productive, ensuring backups are working and security is in check. But also balancing this with longer term strategic business and technology goals. This quarter we will be launching our re-imagined Digital Partnership solution, with agreed quarterly focus areas, focusing on topics such as Security, Business Continuity, Productivity, Future Technology (think AI, Chat GPT, Co-Pilot) and Business Intelligence. Our aims are to ensure you have the expertise, resources, and capacity to execute on your vision, whilst also keeping an eye on any day-to-day business requirements. With the ever-increasing pace of technological change and critical nature of IT in today’s business, this is an area that requires constant attention, whilst not deflecting from the day-to-day. In March we also undertook seminars on the future of AI and Microsoft Co-Pilot in Whanganui, Levin, Palmerston North and Hastings. These were tremendously successful with over 180 people signing up to attend. There are a lot of misconceptions. about AI and how it will impact our businesses. It’s important we all keep our eyes on where this technology is headed so we can plan for the opportunities and challenges it will inevitably bring. If you were unable to make the seminar, please head along to YouTube to watch the recording: Link Here , apologies for the audio issues at the start. For our customers on the West Coast, we are running a series this week. Daniel Goymer CEO
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